As part of our ongoing commitment to continuous improvement, we have recently started launching customer questionnaires. As we collect this valuable customer feedback, we will share the positive comments so you can get a feel for the high quality service we can offer your laboratory. This page will grow as we accumulate new comments over the foreseeable future.
“I thought the engineers were very nice, polite and knowledgeable. Bargain pricing for such high quality service”.
“Both Paul and Chris were a pleasure to have at the university. They demonstrated full use of every equipment purchased, answering all queries to ensure optimal use of the devices. Thank you both very much”.
“I would like to give a special thank you to Paul who came to service our disintegration tester this week. We broke one of the glass vials for the instrument earlier in the year and we tried in vain to find a replacement from a variety of suppliers. Paul mentioned he had a few spare and sent 3 off to us. Again thank you for this gesture it is much appreciated.”
“Quote and products received very promptly. Thank you. Excellent service”.
“Hardness Tester repaired at minimal cost and quickly returned to us. Excellent service”.